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Secure Access Made Simple

We've made it easy to keep your portal account safe. Enable Multi-Factor Authentication (MFA) today for peace of mind and reliable security.

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Secure Access Made Simple
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What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication (MFA) is a simple, yet critical, security measure that requires you to provide two or more verification factors to gain access to your account. This means instead of just entering your username and password, you'll need a second confirmation step that only you control, making it much harder for unauthorised users to gain access.

Enable MFA in 3 Steps

1. Log In to Your Account

  • Visit hellocgi.com
  • Log in with your email address and password

2. Access Two-Factor Authentication

  • After accessing your dashboard, click on Settings under your name in the upper right corner
  • Click on the "Two-Factor Authentication" menu that appears on the left

3. Choose Your Security Option

  • Select either Email Verification Code or the Authenticator App Option
  • Follow the specific prompts for your chosen option to complete the setup
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1. Log In to Your Account

  • Visit hellocgi.com
  • Log in with your email address and password
shutterstock_2517395475

2. Access Two-Factor Authentication

  • After accessing your dashboard, click on Settings under your name in the upper right corner
  • Click on the "Two-Factor Authentication" menu that appears on the left
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3. Choose Your Security Option

  • Select either Email Verification Code or the Authenticator App Option
  • Follow the specific prompts for your chosen option to complete the setup

MFA FAQs

Usernames and passwords alone can’t protect against modern cyber threats like phishing and hacking. Multi-Factor Authentication (MFA) adds an extra layer of security, keeping your account safe even if your password is compromised while ensuring compliance and peace of mind.

MFA is already available! Sign up today if you wish to take advantage of the added security.

No, it is not mandatory at this time however, we encourage you to take advantage of any process that safeguard your personal health information.

You will be able to choose from two secure methods. Users can select either email or an authenticator application such as (Google Authenticator or Microsoft Authenticator) for their choice for their MFA.

We have established a secure recovery process. If you lose access to your secondary device or factor, please contact our support team to regain access to your account after a verification process.

The additional step typically takes only a few seconds and is designed to be as seamless as possible.

Get Answers and Guidance

Download Your Guide on How to Enable MFA
Download the MFA FAQs

Bundle and save 10%

This product is also available in a discouted bundle

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Bundle and save 10%

This product is also available in a discouted bundle

No, thank you

Bundle and save 10%

This product is also available in a discouted bundle

OR
No, thank you

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